Refund policy

At Dasoni, we care about quality 💜
We offer refunds or replacements for production-related issues only.

Eligible cases:

  • Item arrived damaged 

  • Item is missing from your order

Note: All claims will be validated through a clear, unedited video of the package being opened, with no cuts or edits.

Refunds & Replacements (Limitations)

  • Refunds or replacements apply only to the affected item, not the entire order.

  • If only one item is missing or damaged, the rest of the order is not refundable.

  • Order changes after checkout are not eligible for refunds.

To request a refund or replacement, please provide video proof of the package being opened and submit your request within 7 days of delivery through our Contact Us form or by emailing dasoniforyou@gmail.com